Starter
For small teams trying out AI voice on a single line.
$99 / month
- Phone numbers 1
- Included minutes / mo 90
- After included $1.00 / min
Secure checkout via Stripe.
Old phone systems route calls. Boundless handles them.
Your phone system decides where a call goes. It has never decided what happens on it. Boundless puts a team of AI skill agents behind your lines: they answer instantly, carry the conversation, finish the routine work, and bring in a person only when the call calls for one.
- Answers in one ring, 24/7
- A purpose-built agent per line
- A person, the moment one is needed
Routing is not answering.
A phone system's job ends the moment it decides where a call should go. Menus, queues, hunt groups, voicemail: every one of them is a way of moving a call somewhere else and hoping a person is free at the other end.
The caller doesn't want to be routed. They want the appointment booked, the question answered, the order found. When nobody is free, all that routing produces is a message, a callback, and an opportunity that cools by the hour.
Boundless is not another place to send the call. It is who takes it.
The difference between routing and handling
| A phone system | Boundless | |
|---|---|---|
| When it rings | Rings through, queues, or falls to voicemail if nobody picks up. | Answered on the first ring, 24 hours a day, thousands of calls at once. |
| What the caller does | Listens to a menu and chooses a number, or waits. | Talks normally, in any of 33 languages, interrupts and changes their mind, and is followed. |
| How far the call gets | As far as the right extension, if someone is there. | To an outcome: booked, answered, resolved, or handed to the right person. |
| Who it sounds like | A menu, a hold loop, and whoever happens to be free. | One agent per line, built for that job, in the voice and words you chose. |
| After hours | Voicemail, or a different mailbox. | The same answer as at 10 AM, with your after-hours rules deciding what happens next. |
| What you learn from it | Who called, and how long they waited. | A recording, transcript, summary, outcome and quality score on every call. |
Boundless sits in front of the phone system you already have. Forward your number to it in minutes, or port the number over.
A specialist on every line, not one receptionist
Front desk
Greets, answers from your hours, prices and policies, and gets callers to the right place. No menu, no “press 1”.
Scheduling
Reads real availability in Calendly, Cal.com or Google Calendar, offers times, confirms on the call, and texts the confirmation.
Intake
Asks the questions you wrote, in the same order every time, and hands your team the facts instead of a callback slip.
Sales
Qualifies the caller against your criteria, books the meeting, or warm-transfers a buyer who wants to talk now.
Support
Answers from your knowledge, and for Shopify stores looks up an order once the caller has proven it is theirs, then reads back tracking and items.
Each on its own number
Every phone number runs the agent built for it. Add a line, add a specialist; they do not share one generic script.
Every call pointed at an outcome
It moves the conversation forward
The agent is not waiting to be asked the right question. It works out what the caller needs and heads for the result: a booking, an answer, a message that actually contains what you need.
It finishes the work on the call
Times checked and confirmed, confirmations and directions texted from the number they dialed, orders looked up, messages written up.
It knows when to stop
Upset callers, exceptions, anything needing judgment: your transfer rules send them to the right person with the context attached, warm rather than cold.
It tells your other tools
Call started, call completed and meeting booked events go to Zapier, signed webhooks or the API, so the rest of your stack keeps up without anyone typing.
It gets better on evidence
Rate the calls that missed. Each week those become suggested changes you can test against real past transcripts before publishing.
Nothing changes until you publish
Draft, test, publish. Live calls only ever use the version you approved, and every version is kept.
Everything the workforce does
Answering
- Picks up on the first ring, 24 hours a day
- Thousands of calls at once, so nobody gets a busy signal or a queue
- A different agent on each of your numbers
- Business hours, with separate after-hours behavior
- Answers from your own hours, prices, policies and FAQs
- Says so when it doesn't know, instead of guessing
- Takes a message when no one is free
- Warm transfers to people or departments, on rules you set
- Remembers repeat callers, from the last call or their full history
- Block any caller in one click; blocked calls are never answered or billed
- Checks in when the line goes quiet
- Ends calls a person has clearly left, with a hard cap per agent
Booking and orders
- Books onto Calendly, Cal.com or Google Calendar
- Offers only times that are really open
- Confirms the booking while the caller is on the line
- Texts links, directions and confirmations mid-call
- Shopify order lookup with tracking and items
- Verifies the caller by emailed code before sharing an order
- Looks up your own data through a custom endpoint
Voice
- Natural voices, or your own ElevenLabs voice
- 33 languages
- Regional voicing: a different voice by caller state or country
- Human-style fillers and a soft typing sound during lookups
- Optional ambient background sound
- Your personality, your opening line, your rules
Building and control
- Start from a proven template for your industry
- Edit a draft without touching live calls
- Test the draft before you publish it
- Every published version kept, so you can see what changed
- Rate calls, then get weekly suggested improvements
- Check a change against past transcripts before it goes live
Visibility
- Recording, transcript, summary, outcome and quality score on every call
- Search and filter your whole call history
- Live view of calls in progress
- Dashboard, analytics and reports
- Tag calls and leave notes for your team
- Usage alerts at 80% and 100% of your minutes
Numbers, team and data
- Keep your existing number: forward it in minutes, or port it over
- Search and buy numbers by area code
- Guided business-texting registration inside the product
- Team members with five permission levels
- Audit log of who changed what
- Zapier, signed webhooks and a public API
- Events for call started, call completed and meeting booked
- Export your data; erase any caller on request
- Recording retention you control
- Sign in with Google; manage billing yourself
Fair questions
Do I have to replace my phone system?
No. Boundless sits in front of it. Forward the number you already use to Boundless in minutes, or port it over so it lives with your agent. You can start with one line and leave everything else exactly as it is.
How is this different from an auto-attendant or IVR?
A menu asks the caller to classify themselves and then moves them. Boundless holds a conversation, in their words, and completes the task: it books the appointment, answers from your knowledge, or transfers to a person with the context attached.
Is this an AI receptionist?
A receptionist greets and routes. That is a fraction of this. Boundless runs a purpose-built agent per line for front desk, scheduling, intake, sales or support, and each is built to reach an outcome rather than pass the call along.
How many calls can it take at once?
Thousands at a time. Every caller is answered on the first ring, so a rush of calls never becomes a queue or a busy signal.
Can I keep my existing phone number?
Yes. Keep your existing number: forward it to Boundless in minutes, or port it over so it lives with your agent. You can also search for and buy new numbers by area code inside the product.
Will my customers mind talking to an AI?
They mind voicemail more. The agent answers instantly, is upfront about what it is when asked, and hands off to a person in seconds when that is what the caller needs.
What if it says something wrong?
It answers from the knowledge you gave it, and transfers or takes a message when it isn't sure. Nothing goes live until you publish it, and you can listen to every call it has ever handled.
How long does setup take?
Pick a template, paste in your FAQs, choose a voice, and make one test call. You can be live the same day.
Don't take our word for it. Call the agent yourself.
Dial the number below and talk to a Boundless agent exactly the way your customers would. No signup, no scheduling, no sales call first.
Call (716) 405‑4631Answers on the first ring, 24/7. Standard call rates apply.
Start today.
Scale when the calls do.
Every plan runs the full platform: skill agents, routing, transcripts, and analytics. Pick a plan, check out, and your first agent can be answering this afternoon.
Growth
For growing teams handling higher call volume across several lines.
$299 / month
- Phone numbers 3
- Included minutes / mo 300
- After included $1.00 / min
Secure checkout via Stripe.
Stop routing calls.
Start finishing them.
Bring the number you want answered. In one working session we build the agent for it, load your knowledge and set your transfer rules, so you can hear it handle a real call.
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Rather just talk now? (716) 405‑4631