Starter
For small teams trying out AI voice on a single line.
$99 / month
- Phone numbers 1
- Included minutes / mo 90
- After included $1.00 / min
Secure checkout via Stripe.
The job goes to whoever answers first.
You're on a roof, under a sink, or driving between jobs. Boundless answers every call on the first ring, books the work onto your calendar, and sends the urgent ones straight to whoever is on call.
- Answers while your hands are full
- Books the job on the call
- Urgent calls go to your on-call phone
A homeowner with a problem calls down the list until someone picks up.
When the furnace quits or the ceiling starts dripping, nobody leaves a voicemail and waits. They call the next company, and the one after that, until a voice answers.
You can't be that voice. You're on a ladder, in a crawl space, or across town. Stopping to answer costs you the job you're on. Not answering costs you the next one.
Boundless answers every one of them, so the work stops going to whoever happened to be free.
What it does while you work
Answers on the first ring
In the voice you chose, with your company name. No hold music and no mailbox, at two in the afternoon or two in the morning.
Books the job before they hang up
The agent reads your real availability in Calendly, Cal.com or Google Calendar, offers times, and confirms one on the call.
Sends urgent calls to a person
You decide what counts as urgent and whose phone it rings. Those callers get a warm transfer to your on-call tech. Everything else is handled without interrupting anyone.
Answers the questions you get every day
Service area, what you charge for a call-out, whether you're licensed and insured, what brands you work on. It answers from what you tell it, and says so when it doesn't know.
Texts the customer
Booking confirmations and links go out by text during the call, from the number they dialed.
Tells you what the job is
Every call has a recording, a transcript and a summary of what the caller described, so whoever shows up knows what they're walking into.
Built for how a trades business actually runs
Different rules after hours
Set business hours for each number. After closing, the agent can keep booking, take messages, or route to on-call, whichever you choose.
It knows your repeat customers
Caller memory recalls the last conversation with that number, so the customer with the same old boiler doesn't start from scratch.
Spanish, and 32 more
The agent speaks 33 languages, so a caller who is more comfortable in another language still gets booked.
Booked jobs flow to your other tools
A meeting-booked event fires on every booking. Send it to Zapier, a webhook or the API to update whatever you run the business on.
Everything it does, in one list
Answering
- Picks up on the first ring, 24 hours a day
- Thousands of calls at once, so nobody gets a busy signal or a queue
- A different agent on each of your numbers
- Business hours, with separate after-hours behavior
- Answers from your own hours, prices, policies and FAQs
- Says so when it doesn't know, instead of guessing
- Takes a message when no one is free
- Warm transfers to people or departments, on rules you set
- Remembers repeat callers, from the last call or their full history
- Block any caller in one click; blocked calls are never answered or billed
- Checks in when the line goes quiet
- Ends calls a person has clearly left, with a hard cap per agent
Booking and orders
- Books onto Calendly, Cal.com or Google Calendar
- Offers only times that are really open
- Confirms the booking while the caller is on the line
- Texts links, directions and confirmations mid-call
- Shopify order lookup with tracking and items
- Verifies the caller by emailed code before sharing an order
- Looks up your own data through a custom endpoint
Voice
- Natural voices, or your own ElevenLabs voice
- 33 languages
- Regional voicing: a different voice by caller state or country
- Human-style fillers and a soft typing sound during lookups
- Optional ambient background sound
- Your personality, your opening line, your rules
Building and control
- Start from a proven template for your industry
- Edit a draft without touching live calls
- Test the draft before you publish it
- Every published version kept, so you can see what changed
- Rate calls, then get weekly suggested improvements
- Check a change against past transcripts before it goes live
Visibility
- Recording, transcript, summary, outcome and quality score on every call
- Search and filter your whole call history
- Live view of calls in progress
- Dashboard, analytics and reports
- Tag calls and leave notes for your team
- Usage alerts at 80% and 100% of your minutes
Numbers, team and data
- Keep your existing number: forward it in minutes, or port it over
- Search and buy numbers by area code
- Guided business-texting registration inside the product
- Team members with five permission levels
- Audit log of who changed what
- Zapier, signed webhooks and a public API
- Events for call started, call completed and meeting booked
- Export your data; erase any caller on request
- Recording retention you control
- Sign in with Google; manage billing yourself
Fair questions
Can it handle emergencies like a gas leak?
No. Boundless is not an emergency service and must not be used in place of 911. For urgent jobs, such as no heat or an active leak, you set rules that transfer the caller straight to whoever is on call.
Does it connect to my dispatch or field-service software?
Not directly today. Booking works with Calendly, Cal.com and Google Calendar, and every call can push its details to your other tools through Zapier, signed webhooks or the API. Many shops start with a shared Google Calendar for phone bookings.
Can I keep my existing phone number?
Yes. Keep your existing number: forward it to Boundless in minutes, or port it over so it lives with your agent. You can also search for and buy new numbers by area code inside the product.
Will my customers mind talking to an AI?
They mind voicemail more. The agent answers instantly, is upfront about what it is when asked, and hands off to a person in seconds when that is what the caller needs.
What if it says something wrong?
It answers from the knowledge you gave it, and transfers or takes a message when it isn't sure. Nothing goes live until you publish it, and you can listen to every call it has ever handled.
How long does setup take?
Pick a template, paste in your FAQs, choose a voice, and make one test call. You can be live the same day.
What happens to my call data?
Recordings and transcripts are yours. You decide how long they are kept, you can export them, and you can erase any individual caller. Your calls are not used to train AI models.
Don't take our word for it. Call the agent yourself.
Dial the number below and talk to a Boundless agent exactly the way your customers would. No signup, no scheduling, no sales call first.
Call (716) 405‑4631Answers on the first ring, 24/7. Standard call rates apply.
Start today.
Scale when the calls do.
Every plan runs the full platform: skill agents, routing, transcripts, and analytics. Pick a plan, check out, and your first agent can be answering this afternoon.
Growth
For growing teams handling higher call volume across several lines.
$299 / month
- Phone numbers 3
- Included minutes / mo 300
- After included $1.00 / min
Secure checkout via Stripe.
Stop losing jobs
to voicemail.
In one working session we set up your number, your service area and prices, and your on-call rules. You leave with an agent that is ready to take calls.
Prefer self-serve? Pick a plan and start today.
Got it — pick a time.
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Rather just talk now? (716) 405‑4631