A potential client who hits voicemail calls the next firm.

Boundless answers every call on the first ring, asks the intake questions you wrote, and books the consultation while the caller is still on the line. Your team starts with the facts, not a callback list.

Book a demo Call the agent: (716) 405‑4631

Every inquiry answered, day or night
Your intake questions, asked every time
Never gives legal advice

8:50 AM Car accident last week, wants a consult Booked Wed 11:00
10:10 AM Do you handle landlord disputes? Answered
11:34 AM Existing client asking for their attorney Transferred
1:15 PM What does a first consultation cost? Answered
8:20 PM Served with papers today, needs help Booked 9:00 tomorrow

People looking for a lawyer are calling more than one.

Someone who was just in an accident, served with papers, or let go from a job is not going to leave a message and wait until Monday. They keep dialing until a firm answers.

Meanwhile your paralegals lose hours to intake calls, many of them for matters you don't take, and the good ones arrive as a name and a number on a callback list.

Boundless answers every inquiry and hands your team a booked consultation with the facts attached.

Intake, before anyone on your team picks up

It asks your intake questions

Matter type, key dates, the other parties' names, how they found you. You write the questions and the agent asks them the same way on every call.

It tells callers what you do and don't handle

Practice areas, consultation fees, office hours and location, answered from the information you provide.

It books the consultation

The agent reads real availability in Calendly, Cal.com or Google Calendar and confirms a time on the call, then texts the confirmation.

It answers at 8 PM

The inquiries that arrive after hours get the same intake and a booked time instead of a mailbox.

It routes existing clients

Transfer rules send current clients and opposing counsel to the right person with a warm handoff, or take a detailed message.

It gives you the file note

Every call has a recording, a full transcript and a summary, ready before the consultation starts.

The lines it does not cross

It does not give legal advice

You write the rules. The agent gathers facts and answers questions about your firm. Questions about someone's legal position are taken as a message or booked as a consultation.

It does not run conflict checks

It collects the names of the parties so your team can run the check before the consultation, under your own procedures.

You control the record

You decide how long recordings and transcripts are kept and can erase any individual caller. Your calls are not used to train AI models.

Nothing changes without your approval

Edit a draft, test it, then publish. Live calls only ever use the version you approved, and every version is kept.

Everything it does, in one list

Answering

Picks up on the first ring, 24 hours a day
Thousands of calls at once, so nobody gets a busy signal or a queue
A different agent on each of your numbers
Business hours, with separate after-hours behavior
Answers from your own hours, prices, policies and FAQs
Says so when it doesn't know, instead of guessing
Takes a message when no one is free
Warm transfers to people or departments, on rules you set
Remembers repeat callers, from the last call or their full history
Block any caller in one click; blocked calls are never answered or billed
Checks in when the line goes quiet
Ends calls a person has clearly left, with a hard cap per agent

Booking and orders

Books onto Calendly, Cal.com or Google Calendar
Offers only times that are really open
Confirms the booking while the caller is on the line
Texts links, directions and confirmations mid-call
Shopify order lookup with tracking and items
Verifies the caller by emailed code before sharing an order
Looks up your own data through a custom endpoint

Voice

Natural voices, or your own ElevenLabs voice
33 languages
Regional voicing: a different voice by caller state or country
Human-style fillers and a soft typing sound during lookups
Optional ambient background sound
Your personality, your opening line, your rules

Building and control

Start from a proven template for your industry
Edit a draft without touching live calls
Test the draft before you publish it
Every published version kept, so you can see what changed
Rate calls, then get weekly suggested improvements
Check a change against past transcripts before it goes live

Visibility

Recording, transcript, summary, outcome and quality score on every call
Search and filter your whole call history
Live view of calls in progress
Dashboard, analytics and reports
Tag calls and leave notes for your team
Usage alerts at 80% and 100% of your minutes

Numbers, team and data

Keep your existing number: forward it in minutes, or port it over
Search and buy numbers by area code
Guided business-texting registration inside the product
Team members with five permission levels
Audit log of who changed what
Zapier, signed webhooks and a public API
Events for call started, call completed and meeting booked
Export your data; erase any caller on request
Recording retention you control
Sign in with Google; manage billing yourself

Fair questions

Will it give callers legal advice?

No. It answers questions about your firm from the information you provide, asks your intake questions, and books or transfers. Anything that calls for legal judgment goes to your team.

Does it connect to my case management software?

Not directly today. Booking works with Calendly, Cal.com and Google Calendar, and every call can push its details to your other tools through Zapier, signed webhooks or the API. Intake details arrive in the call summary and can be pushed to your systems automatically.

Can I keep my existing phone number?

Yes. Keep your existing number: forward it to Boundless in minutes, or port it over so it lives with your agent. You can also search for and buy new numbers by area code inside the product.

Will my customers mind talking to an AI?

They mind voicemail more. The agent answers instantly, is upfront about what it is when asked, and hands off to a person in seconds when that is what the caller needs.

What if it says something wrong?

It answers from the knowledge you gave it, and transfers or takes a message when it isn't sure. Nothing goes live until you publish it, and you can listen to every call it has ever handled.

What happens to my call data?

Recordings and transcripts are yours. You decide how long they are kept, you can export them, and you can erase any individual caller. Your calls are not used to train AI models.

How long does setup take?

Pick a template, paste in your FAQs, choose a voice, and make one test call. You can be live the same day.

Don't take our word for it. Call the agent yourself.

Dial the number below and talk to a Boundless agent exactly the way your customers would. No signup, no scheduling, no sales call first.

Call (716) 405‑4631

Answers on the first ring, 24/7. Standard call rates apply.

Start today.
Scale when the calls do.

Every plan runs the full platform: skill agents, routing, transcripts, and analytics. Pick a plan, check out, and your first agent can be answering this afternoon.

Starter

For small teams trying out AI voice on a single line.

$99 / month

Phone numbers 1
Included minutes / mo 90
After included $1.00 / min

Start with Starter

Secure checkout via Stripe.

Growth

For growing teams handling higher call volume across several lines.

$299 / month

Phone numbers 3
Included minutes / mo 300
After included $1.00 / min

Start with Growth