You didn't start a business to answer the phone.

Boundless picks up every call on the first ring, handles the routine ones start to finish, and only hands you the calls that actually need you.

Book a demo Call the agent: (716) 405‑4631

Answers in one ring
Handles the routine, transfers the rest
Every call recorded and summarized

1:12 PM What are your hours on Saturday? Answered
1:40 PM Wants a quote for next week Booked Thu 2:00
2:05 PM Where is my order? Tracking texted
2:31 PM Asking about your cancellation policy Answered
3:18 PM Existing client, contract question Transferred to you
3:52 PM Needs directions to the office Link texted

Every call you take is a job you've stopped doing.

When the phone rings, someone stops working. Usually it's you, or someone you pay to do something else. And most of those calls are the same handful of questions: your hours, your prices, where an order is, whether you have an opening this week.

Let it ring and you lose the customer. Pick it up and you lose the afternoon. A part-time receptionist runs roughly $2,000 a month for 20 hours a week, and still goes home at five.

Boundless takes the calls, so you stop having to choose.

What comes off your plate

The questions you've answered a thousand times

Hours, prices, policies, FAQs. The agent answers from the knowledge you give it, in the voice you chose. When it doesn't know, it says so and takes a message. It never makes something up.

Getting people on the calendar

It checks your real availability in Calendly, Cal.com or Google Calendar, offers times, and confirms the booking before the caller hangs up.

“Can you text me that?”

Links, directions and confirmations go out by text during the call, from the same number the customer dialed.

Where's-my-order calls

For Shopify stores, the agent finds the order, verifies the caller with a code sent to their email, and reads back tracking and items. Nobody can see an order they haven't proven is theirs.

Repeat callers explaining themselves again

Caller memory recalls the last conversation with that number, so your regulars pick up where they left off.

Calls you never wanted

Block a number in one click from any call. Blocked callers are never answered and never billed.

In charge, without being on the phone

The calls that need you still reach you

You set the transfer rules: which questions go to which person or department. The handoff is a warm transfer, so nobody is dropped into a void.

Read the call instead of taking it

Every call comes with a recording, a transcript, a summary, the outcome and a quality score. Skim ten calls in the time one would have taken.

Nothing changes until you say so

Edit a draft, test it, then publish. Live calls only ever use the version you approved.

It gets better every week

Mark a call “needs work” and the misses turn into a short list of suggested changes. Apply one in a click, and check it against real past calls before it goes live.

Everything it does, in one list

Answering

Picks up on the first ring, 24 hours a day
Thousands of calls at once, so nobody gets a busy signal or a queue
A different agent on each of your numbers
Business hours, with separate after-hours behavior
Answers from your own hours, prices, policies and FAQs
Says so when it doesn't know, instead of guessing
Takes a message when no one is free
Warm transfers to people or departments, on rules you set
Remembers repeat callers, from the last call or their full history
Block any caller in one click; blocked calls are never answered or billed
Checks in when the line goes quiet
Ends calls a person has clearly left, with a hard cap per agent

Booking and orders

Books onto Calendly, Cal.com or Google Calendar
Offers only times that are really open
Confirms the booking while the caller is on the line
Texts links, directions and confirmations mid-call
Shopify order lookup with tracking and items
Verifies the caller by emailed code before sharing an order
Looks up your own data through a custom endpoint

Voice

Natural voices, or your own ElevenLabs voice
33 languages
Regional voicing: a different voice by caller state or country
Human-style fillers and a soft typing sound during lookups
Optional ambient background sound
Your personality, your opening line, your rules

Building and control

Start from a proven template for your industry
Edit a draft without touching live calls
Test the draft before you publish it
Every published version kept, so you can see what changed
Rate calls, then get weekly suggested improvements
Check a change against past transcripts before it goes live

Visibility

Recording, transcript, summary, outcome and quality score on every call
Search and filter your whole call history
Live view of calls in progress
Dashboard, analytics and reports
Tag calls and leave notes for your team
Usage alerts at 80% and 100% of your minutes

Numbers, team and data

Keep your existing number: forward it in minutes, or port it over
Search and buy numbers by area code
Guided business-texting registration inside the product
Team members with five permission levels
Audit log of who changed what
Zapier, signed webhooks and a public API
Events for call started, call completed and meeting booked
Export your data; erase any caller on request
Recording retention you control
Sign in with Google; manage billing yourself

Fair questions

What if it says something wrong?

It answers from the knowledge you gave it, and transfers or takes a message when it isn't sure. Nothing goes live until you publish it, and you can listen to every call it has ever handled.

Will my customers mind talking to an AI?

They mind voicemail more. The agent answers instantly, is upfront about what it is when asked, and hands off to a person in seconds when that is what the caller needs.

What about the calls that really do need me?

Those still reach you. You decide which questions get transferred and to whom. If no one is free, the agent takes a message and the summary is waiting for you.

Can I keep my existing phone number?

Yes. Keep your existing number: forward it to Boundless in minutes, or port it over so it lives with your agent. You can also search for and buy new numbers by area code inside the product.

How long does setup take?

Pick a template, paste in your FAQs, choose a voice, and make one test call. You can be live the same day.

What happens to my call data?

Recordings and transcripts are yours. You decide how long they are kept, you can export them, and you can erase any individual caller. Your calls are not used to train AI models.

Don't take our word for it. Call the agent yourself.

Dial the number below and talk to a Boundless agent exactly the way your customers would. No signup, no scheduling, no sales call first.

Call (716) 405‑4631

Answers on the first ring, 24/7. Standard call rates apply.

Start today.
Scale when the calls do.

Every plan runs the full platform: skill agents, routing, transcripts, and analytics. Pick a plan, check out, and your first agent can be answering this afternoon.

Starter

For small teams trying out AI voice on a single line.

$99 / month

Phone numbers 1
Included minutes / mo 90
After included $1.00 / min

Start with Starter

Secure checkout via Stripe.

Growth

For growing teams handling higher call volume across several lines.

$299 / month

Phone numbers 3
Included minutes / mo 300
After included $1.00 / min

Start with Growth