See how Boundless answers your phone.

Name: Boundless AI calls: easy setup demo
Uploaded: 2026-09-19
Duration: 7 min 7 s
Description: A walkthrough of Boundless: how an AI phone agent answers calls, books appointments and hands off to your team, and how quickly one is set up.

AI phone agents that answer every call, book the business, and hand off to your team when a person is needed. All while you run yours.

Book a demo Call the agent: (716) 405‑4631

Answers in one ring, 24/7
You approve every word before it goes live
Every call recorded, transcribed and scored

Three problems. One phone line that solves them.

The calls you're missing

Calls hit voicemail at night, at lunch, and whenever the line is busy. Boundless answers every one on the first ring, 24/7.

After-hours answering →

The time you're spending

You, or someone you pay to do other work, is the receptionist. The agent handles the routine calls and hands off the rest.

Get off the phone →

The bookings you're losing

Phone tag kills momentum. The agent checks your calendar and confirms a time while the caller is still on the line.

Automatic booking →

“It'll say something wrong.” Not without your sign-off.

You write the script

The personality, the opening line, the rules, and the knowledge it answers from are all yours. It answers from those, and says so when it doesn't know.

Publish, don't pray

Edit a draft, test it, then publish. Live calls only ever use the published version, and every version is kept.

Every call, recorded and explained

Recording, transcript, summary, outcome and quality score. Search and filter all of it, or watch calls live as they happen.

The agent tells you how to improve it

Rate a call “needs work”. Each week the misses become a handful of suggested changes you can apply in one click and check against real transcripts first.

It sounds like your business

Natural voices or your own ElevenLabs voice, in 33 languages. Callers from different states or countries can even hear different voices, automatically.

It fits the tools you already use

Calendly, Cal.com, Google Calendar, Shopify, ElevenLabs and Zapier today, plus signed webhooks, a public API, and a custom lookup for your own data.

Everything it does, in one list

Answering

Picks up on the first ring, 24 hours a day
Thousands of calls at once, so nobody gets a busy signal or a queue
A different agent on each of your numbers
Business hours, with separate after-hours behavior
Answers from your own hours, prices, policies and FAQs
Says so when it doesn't know, instead of guessing
Takes a message when no one is free
Warm transfers to people or departments, on rules you set
Remembers repeat callers, from the last call or their full history
Block any caller in one click; blocked calls are never answered or billed
Checks in when the line goes quiet
Ends calls a person has clearly left, with a hard cap per agent

Booking and orders

Books onto Calendly, Cal.com or Google Calendar
Offers only times that are really open
Confirms the booking while the caller is on the line
Texts links, directions and confirmations mid-call
Shopify order lookup with tracking and items
Verifies the caller by emailed code before sharing an order
Looks up your own data through a custom endpoint

Voice

Natural voices, or your own ElevenLabs voice
33 languages
Regional voicing: a different voice by caller state or country
Human-style fillers and a soft typing sound during lookups
Optional ambient background sound
Your personality, your opening line, your rules

Building and control

Start from a proven template for your industry
Edit a draft without touching live calls
Test the draft before you publish it
Every published version kept, so you can see what changed
Rate calls, then get weekly suggested improvements
Check a change against past transcripts before it goes live

Visibility

Recording, transcript, summary, outcome and quality score on every call
Search and filter your whole call history
Live view of calls in progress
Dashboard, analytics and reports
Tag calls and leave notes for your team
Usage alerts at 80% and 100% of your minutes

Numbers, team and data

Keep your existing number: forward it in minutes, or port it over
Search and buy numbers by area code
Guided business-texting registration inside the product
Team members with five permission levels
Audit log of who changed what
Zapier, signed webhooks and a public API
Events for call started, call completed and meeting booked
Export your data; erase any caller on request
Recording retention you control
Sign in with Google; manage billing yourself

Fair questions

What if it says something wrong?

It answers from the knowledge you gave it, and transfers or takes a message when it isn't sure. Nothing goes live until you publish it, and you can listen to every call it has ever handled.

Will my customers mind talking to an AI?

They mind voicemail more. The agent answers instantly, is upfront about what it is when asked, and hands off to a person in seconds when that is what the caller needs.

How long does setup take?

Pick a template, paste in your FAQs, choose a voice, and make one test call. You can be live the same day.

What happens to my call data?

Recordings and transcripts are yours. You decide how long they are kept, you can export them, and you can erase any individual caller. Your calls are not used to train AI models.

Can it handle emergencies?

No. Boundless is not an emergency service and must not be used in place of 911. For urgent jobs, such as a burst pipe at midnight, you can set rules that transfer the caller straight to whoever is on call.

Don't take our word for it. Call the agent yourself.

Dial the number below and talk to a Boundless agent exactly the way your customers would. No signup, no scheduling, no sales call first.

Call (716) 405‑4631

Answers on the first ring, 24/7. Standard call rates apply.

Start today.
Scale when the calls do.

Every plan runs the full platform: skill agents, routing, transcripts, and analytics. Pick a plan, check out, and your first agent can be answering this afternoon.

Starter

For small teams trying out AI voice on a single line.

$99 / month

Phone numbers 1
Included minutes / mo 90
After included $1.00 / min

Start with Starter

Secure checkout via Stripe.

Growth

For growing teams handling higher call volume across several lines.

$299 / month

Phone numbers 3
Included minutes / mo 300
After included $1.00 / min

Start with Growth